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Placement
of Order & Follow-up? |
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| Q.1 |
How do I place my order
? |
| A.1 |
You can e-mail your Order
direct to us or submit your Order to our
Agent, in case your enquiry is being followed
up by our local agent in your region.
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|
| Q.2 |
Do you accept Orders
by Post? |
| A.2 |
Yes, you can post your orders
direct to our UK H.O. in case you are
located in Europe, Asia, Africa or Australasia.
Alternatively, you can can post your orders
to our US H.O in case you are located
in North or South America or West Indies.
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| Q.3 |
Can i fax my order? |
| A.3 |
Yes, you can fax your Order
to us. Our Fax Number are given on our Website. |
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|
| Q.4 |
What payment terms do
you accept? |
| A.4 |
We accept advance payment
for Orders less than USD 1000. This payment
can be made by Credit Card on our website
by going to "Store" and following
the links for making the payment for orders
placed earlier. For order more than USD
1000 in value, We accept "irrevocable
Letter of Credit" in our favour to
be negotiated by any bank in U.K or USA,
depending on your region. In case of "Letter
of Credit" mode of payment, Bank
charges are also applicable.
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| Q.5 |
Can I pay direct to your
Bank Account? |
| A.5 |
Yes, you can remit the payment
direct to you account through your bank. Details
of money transfer can be e-mailed to us facilitate
despatch of goods. |
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|
| Q.6 |
When do I have to pay? |
| A.6 |
You have to remit the payment
according to the payment terms negotiated
in your Order. |
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|
| Q.7 |
How can I follow-up my
Order? |
| A.7 |
You have an Order Acknowledgment
sent to you after we receive abd accept
your Order. You can enquire status of
your Order by quoting your Order Acknowledgment
on your correspondence.
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| Q.8 |
Can I talk to some-one
about my Order? |
| A.8 |
Yes, you can call up our Sales
department & enquire status of your Order. |
